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About Synergy DDC

Synergy ocean boat

Synergy Design & Development is an American-owned sourcing company operating from a Shanghai office overlooking Fuxing Park in Puxi (downtown Shanghai). Our well-educated staff of 9 persons are fully bilingual and trained to maintain the highest levels of customer service found in China. Our team can source and oversee your production on a variety of different products.

You will be assigned to one of our Account Executives who is best suited and experienced in the type of products that you buy. Occasionally, another Account Executive may step into a transaction to bring more appropriate experience to the table. Still, you will generally have one single English-speaking point of contact with Synergy. This keeps your dealings with the company simple and easy.

Synergy operates at a low margin because all expenses are incurred in China. We maintain relationships with hundreds of qualified factories and influential persons who know how to get your order done correctly and quickly. We help you to communicate to us clearly and correctly exactly what you need. Negotiating in China is always a bit challenging and changes made after a quotation is provided can be more expensive than logic dictates they should be.

On Synergy’s side, we will:
  • Analyze your product or project to the deepest level possible to ensure complete understanding of your needs.
  • Locate multiple factories who are capable of delivering the results you seek at the most competitive prices in the world.
  • Conduct audits by telephone and on-site of your factories to ensure they are capable of completing the work correctly and on-time.
  • Negotiate with the factories on your behalf in matters of price, delivery times, quality and other issues.
  • Manage purchase orders for you through the life of the project.
  • Meet requirements by interfacing with testing facilities and companies to ensure that all required testing are met.
  • Handle all financial and logistical issues, including Chinese customs and shipping matters.
  • Quality control inspections will be completed where necessary, including being present at container loading, and provide written reports to you for your review and protection.
  • Coordination help with all testing and safety requirements with BV, SGS, Intertek and more
  • Full assistance is provided for all shipping and logistics. We make it easy for you!

On behalf of the entire Synergy team,
we welcome you to our family
and hope you will appreciate our integrity and commitment to your success.